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How to reset the drum counter on the Brother Intellifax 2820?

To reset the drum counter: After installing the new drum with toner cartridge, with the front cover open, press the “OPTIONS” button. Press “1” to confirm you are installing new drum. Shut the front cover, drum unit is reset. Video Instructions – To watch a video on  installation and reset instruction for machines that use Brother TN350, [...]

By |2020-11-10T12:36:23-05:00November 10th, 2020|Categories: , |Comments Off on How to reset the drum counter on the Brother Intellifax 2820?

When I installed the drum unit in my Brother Intellifax model 2820, 2910, 2920, 7220, 7225N the light still says to replace the drum unit. What do I do?

The drum for your machine has an approximate life of 12,000 pages, thus you should only have to change it every 4-5 toner cartridges used. When you do replace the drum unit, you need to reset the counter to get the light off. Once you install the toner cartridge in the new drum unit, slide [...]

By |2020-11-10T12:33:54-05:00November 10th, 2020|Categories: , |Comments Off on When I installed the drum unit in my Brother Intellifax model 2820, 2910, 2920, 7220, 7225N the light still says to replace the drum unit. What do I do?

I just installed my new Brother’s Intellifax 4100e drum and keeps saying to replace the drum, what do I do?

Here are a few easy  steps to reset your drum counter when installing a new drum unit in the Brother Intellifax 4100e/ 4750e/5750e. Once you have installed the toner into the new drum unit, place the unit back into the machine.  Do not shut the front door! Press the clear button on the panel of the [...]

By |2020-11-10T12:23:10-05:00November 10th, 2020|Categories: , |Comments Off on I just installed my new Brother’s Intellifax 4100e drum and keeps saying to replace the drum, what do I do?

The pages coming from my inkjet printer look terrible, what do I do?

Original Equipment Manufacturers'(OEM) and Remanufactured inkjets cartridges can  sometimes run into problems and where do you turn for help?  Malvern has partnered with a company that understands that you need immediate  assistance with troubleshoot your printing problem. We have provided a convenient link below. Just enter your printer’s manufacturer, press “go” then follow the screen by screen [...]

By |2020-11-10T12:18:34-05:00November 10th, 2020|Categories: , |Comments Off on The pages coming from my inkjet printer look terrible, what do I do?

When I copy a page I keep getting a line down the page, is there anything I can do or do I just need to call a service repair man?

Before we send out a service tech lets check a few things: 1. Does the line appear when you lay the page to be copied on the  platen (flat glass)? a.  Yes – Then I suggest that you take a soft cloth and carefully clean the glass. You can use glass cleaner. b.  No – [...]

By |2020-11-10T11:27:38-05:00November 10th, 2020|Categories: |Comments Off on When I copy a page I keep getting a line down the page, is there anything I can do or do I just need to call a service repair man?

When I print on my linen letterhead the toner doesn’t seem to adhere to the page very well, can anything be done to resolve the issue?

Linen letterhead tends to be thicker than normal laser paper and thus needs a longer period of time in the fuser area.  The fuser melts the toner to the paper.  To do this you can change the type of paper you are printing  on each time you print by going to printing preferences section in [...]

By |2020-11-10T11:25:09-05:00November 10th, 2020|Categories: |Comments Off on When I print on my linen letterhead the toner doesn’t seem to adhere to the page very well, can anything be done to resolve the issue?

How do I install a HP Laser Jet CF217A toner cartridge and HP CF219A Drum unit?

A. CF217A Toner Cartridge –Please click this link for instructions on how to install  CF217A toner cartridge? A. CF219A Drum Unit – Please click this link for instructions on how to install a CF219A Drum Unit.

By |2020-03-30T21:42:53-04:00March 30th, 2020|Categories: , |Comments Off on How do I install a HP Laser Jet CF217A toner cartridge and HP CF219A Drum unit?

My printer is not working properly, how do I get help?

Give us a call and we will help you troubleshoot your printer problems.  If a phone call doesn't solve your printer problems,  we have expert technicians that we will schedule to come to your office. Our tech service most major brands of laser printer, copier or multifunction.   To learn more about our printer repair service or call our [...]

By |2016-09-24T17:32:17-04:00September 21st, 2016|Categories: |Comments Off on My printer is not working properly, how do I get help?

Will using a remanufactured toner cartridge in my equipment void my equipment’s warranty?

  The Sherman and Clayton Antitrust Acts makes it illegal to require or force the owner of a computer printer or multifunction to use the OEM's brand of toner supplies.  If a sales or service person insists on voiding a warranty or charging you for a service call because they found out you were using [...]

By |2018-06-20T22:53:28-04:00September 21st, 2016|Categories: |Comments Off on Will using a remanufactured toner cartridge in my equipment void my equipment’s warranty?