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If my empty toner cartridge can not be used again does it get thrown in the trash?

  When your empty toner cartridge arrives at our manufacturing facility, it is  inspected for refurbishment.  If they do not pass their standards,  then they are sent to be evaluated for material recovery via recycling. Each cartridge is disassembled then sorted by  materials.  The materials are then recycled.  To learn more about Malvern's Recycling program.

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How can remanufactured toner cartridges perform as well as OEM cartridges?

using lab-tested components to ensure consistent OEM equivalent quality. Every empty toner cartridge is disassembled, examined, cleaned and rebuilt before it leaves our manufacturers facilities. We follow a 10-Step Remanufacturing Process to issue that we provide our customer a superior remanufactured product.

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What happens if I don’t like the print quality of the cartridge?

Please notify us immediately if you are not satisfied with the print quality.  As long as there is toner in the cartridge and  under a year old, we replace or refund. We ask that you provide a sample of the print quality so our technicians are seeing how the cartridge performed in your machine.  

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Is a remanufactured toner cartridge inferior to an OEM cartridge?

There should be no difference in print quality or page yield with Malvern's remanufactured toner cartridges.  Our remanufactured toner cartridges are manufactured at   ISO 9001 Quality Certified Factories. Engineered under strict guidelines to perform like an OEM cartridge.

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What is a remanufactured toner cartridge?

A remanufactured toner cartridge has been refurbished and reprocessed from an original equipment manufacturer (OEM) empty core. The process differs by manufacturer and materials used will varying results in quality and page yield. Our remanufactured toner cartridges are produced under stringent quality control standards to ensure consisted quality and performance. Watch our production video to [...]

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